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FAQs

Frequently
Asked Questions

Please place your email in the “Notify Me” box on the product you are interested in, and we will email you once it is back in stock.
Orders typically ship out within 1-2 business days. You will receive an email once your order has been shipped.

The Plushie Rug is 100% machine washable! Your rug can be placed in the washing machine using the Easy Clean Plushie Bag. Please see the “Care Instructions" page on further instructions to wash your Plushie Rug. NEVER PLACE PLUSHIE RUG IN DRYER.

We currently only ship within the United States.
Our Plushie Rugs are made from high-quality, soft faux fur with hypoallergenic filling, designed to be gentle on kids’ skin.
Absolutely! The Plushie Rug is made from non-toxic, child safe materials and is tested to meet all safety regulations for children’s products.

Yes, the Plushie Rug can be used on hardwood, tile, or carpeted floors. It comes with a non-slip bottom to ensure safety.

We offer a 30-day return policy on all unused and undamaged products. The customer will be in charge of the shipping fee for the return. Please contact our support team to initiate a return at he***@***************ny.com.